Disclosure under Article 11 of the Specified Commercial Transactions Act of Japan.
- Seller
- Tokyo Baycruise Inc.
- Representative
- Toru Shimamoto, President
- Address
- 3-33-17 Kaigan, Minato-ku, Tokyo 108-0022, Japan
- Telephone
- +81-3-6722-0407 (10:00 – 17:00 JST)
We may be unable to answer while at sea — email is recommended.
- Email
- info@tokyo-baycruise.com (accepted 24 hours)
- Prices
- Prices are shown on each plan page, tax included.
Example: Tokyo Bay Grand Fireworks Cruise — ¥70,000 per guest (tax incl.)
- Charges other than the price
- Bank transfer fees are borne by the customer.
- Payment methods
- Credit card / bank transfer
- Payment timing
- Credit card: at the time of booking
Bank transfer: within 3 days of applying (bookings are cancelled automatically if payment is not received in time)
- Service delivery
- Provided on the reserved sailing date.
- Cancellation & refunds
- Cancellation fees: free up to 8 days before sailing / 50% at 7 days / 80% at 6–4 days / 100% from 3 days before. Full refund if we cancel sailing due to weather or the organiser's decision.
Refunds are made by the same method you paid (card refunds to the card, bank transfers to your account) within 10 business days of the cancellation; we cover bank-transfer fees.
As a distance sale, the cooling-off system does not apply; cancellations are governed by the terms above.
SAMURAITOKYO BAYCRUISE
